Designing systems that make complex experiences feel human.

SENIOR UX DESIGNER SYSTEMS THINKING SERVICE DESIGN ENTERPRISE EXPERIENCES

SENIOR UX DESIGNER SYSTEMS THINKING SERVICE DESIGN ENTERPRISE EXPERIENCES

Leading designer for 5G device return and exchange tracking at Verizon - exploring how AI tools like Gemini, Claude, and Figma Make can optimize complex design flows.

Selected Work

Four projects, one through-line

Check Network Status, unified

A single trusted answer to "is it me, or the network?" - across wireless and Fios, web and app.

Network Extender, free & self-serve

From "weak signal at home" to "free network extender on the way" - in four screens, without a call to the customer case.

Designing Keurig's sustainability hub

Turning a dense sustainability report into a clear, honest Sustainability page

Wells Fargo Rewards, redesign & navigation

Redesigned the Rewards Homepage and navigational experience for the Wells Fargo Bank.